Compliant Processing Review

Compliant Processing is a well-known company in the credit card processing industry, offering secure and compliant payment solutions for businesses in different sectors. The main goal is to offer businesses with smooth, effective, and compliant payment processing services that meet strict industry standards like PCI-DSS. Let’s delve deeper into the Compliant Processing Review.

The company prioritizes transparency, customer approval, and compliance, particularly in high-risk industries requiring stronger and safer payment options. Their target market consists of small to mid-sized businesses in need of dependable and secure payment gateways, particularly in compliance-heavy industries like healthcare and retail.

Compliant Processing is recognized for providing custom services to companies that value security, fraud prevention, and smooth transaction processes. Their objective is to alleviate the responsibilities of business owners, enabling them to concentrate on expansion while also maintaining adherence to industry regulations.

Products and Services Offered by Compliant Processing | Compliant Processing Review

Compliant Processing provides a range of payment solutions that cater to various industries, emphasizing compliance and security. The company’s services are designed to ensure seamless transactions while meeting strict industry regulations such as PCI-DSS.

Overview of Payment Processing Solutions: Compliant Processing offers versatile payment processing services, including mobile and online transaction processing, making it accessible for businesses of all sizes. Their payment gateways are designed to accept a wide range of payment methods, such as EMV chip cards, contactless payments, and traditional magnetic stripe transactions. They also support popular digital wallets like Apple Pay and Samsung Pay. This flexibility ensures that businesses can provide convenient payment options for their customers.

Industry-Specific Services: Compliant Processing specializes in industries that necessitate strict adherence to regulations, including healthcare, retail, and high-risk sectors such as CBD. They offer customized solutions to assist companies in these sectors in addressing their payment requirements while complying with intricate compliance standards. Their program with zero processing fees enables merchants to transfer transaction costs to customers, assisting businesses in effectively managing expenses.

Compliance-Focused Offerings: As its name suggests, Compliant Processing prioritizes compliance in its offerings. They help businesses meet industry regulations, including those mandated by PCI-DSS, ensuring secure transactions and reducing the risk of fraud. This compliance-centric approach makes them particularly appealing to high-risk industries that need extra attention to security and regulatory adherence.

Additional Tools and Services: Compliant Processing provides helpful tools like analytics and reporting for businesses to monitor their performance. These observations can be utilized to improve efficiency, pinpoint patterns, and guide decisions based on data. Furthermore, their ability to integrate with platforms such as QuickBooks allows for more efficient accounting and financial management for businesses.

Security and Compliance Features of Compliant Processing

Compliant Processing places a strong emphasis on security and compliance, ensuring that businesses meet necessary industry standards, such as PCI-DSS (Payment Card Industry Data Security Standard). Their commitment to compliance helps safeguard sensitive customer information, particularly for businesses operating in high-risk sectors. This focus on security is vital for protecting against data breaches and fraud.

Commitment to Regulatory Compliance: Adhering to international standards such as PCI-DSS and GDPR, Compliant Processing ensures the secure handling of cardholder data and personal information. Businesses must adhere to stringent security protocols for PCI-DSS compliance, such as encrypting data at rest, consistently updating security measures, and implementing firewalls to prevent unauthorized access. Compliant Processing remains current on the most recent PCI-DSS standards, including the new version 4.0, which includes stricter encryption protocols and enhanced authentication methods to safeguard customer data during transactions.

Fraud Prevention Tools: In addition to compliance, Compliant Processing offers advanced fraud prevention tools. These include real-time transaction monitoring and risk assessment algorithms that detect and flag suspicious activities. By proactively identifying potential threats, the company helps businesses prevent fraudulent transactions before they occur. These tools provide businesses with a layer of protection that reduces chargebacks and financial losses due to fraud.

Data Encryption and Security Protocols: Data encryption is a cornerstone of Compliant Processing’s security offerings. They ensure that cardholder data is encrypted both at rest and during transmission across networks. This encryption prevents unauthorized users from accessing sensitive information, even if it is intercepted during a transaction. Furthermore, regular vulnerability scans and penetration testing are conducted to ensure that systems are up-to-date and secure from external threats.

Staying Ahead in Security Measures: Compliant Processing consistently enhances its security measures by incorporating the newest technologies and industry standards. They constantly update their systems to meet the changing PCI-DSS requirements and maintain compliance for businesses. By combining strict access controls with frequent security system testing, they uphold a solid defense against cyber threats, guaranteeing a safe payment environment for businesses and their customers.

Pricing and Fee Structure

Compliant Processing offers a pricing model that focuses on transparency, making it easier for businesses to understand their costs. Their fee structure is designed to cater to various types of businesses, with particular attention to high-risk sectors. While specific fees can vary based on the business type and transaction volume, there are standard fees that merchants can expect.

Transparent Pricing Model: Compliant Processing aims to provide straightforward pricing without hidden costs. For example, they offer transaction fees, monthly fees, and sometimes equipment leasing costs, depending on the merchant’s specific needs. The company has received praise for being upfront about its fees, making it easier for businesses to anticipate their expenses.

Breakdown of Fees: The transaction fees vary depending on the payment method, type of business, and industry. In industries with high levels of risk, such as CBD, Compliant Processing used to impose a fee of 3.95% per transaction, along with a flat fee of $0.25 and a monthly charge of $9.95. In certain instances, there may also be a one-off installation charge of $49. Transaction fees for standard merchant accounts can differ, and extended equipment leases might be part of the package, potentially leading to extra costs if companies do not buy the equipment outright.

Value for Money Analysis: Compliant Processing’s pricing is competitive, especially for businesses that require compliance-heavy services. By offering clear pricing structures, merchants have the advantage of knowing what they are paying for. However, some businesses might find that the long-term equipment lease agreements, if chosen, may not offer the best value, as these can bind them to extended contracts. For those opting to purchase equipment outright, the overall pricing can be more favorable.

Hidden Costs or Additional Charges: Although no significant warning signs exist for undisclosed fees, it may be worth looking into the equipment leasing choices. Businesses need to understand the automatic renewal clauses in contracts and the possible expenses that may result from terminating a lease or services early. Furthermore, charges for chargebacks, which are commonly seen in the industry, are also applicable.

Integration and Compatibility

Compliant Processing excels in offering flexible and easy-to-integrate solutions, making it suitable for businesses with diverse system needs. The company focuses on ensuring that its payment processing tools are compatible with a wide range of platforms and devices, which simplifies the integration process for merchants.

Supported Platforms and Devices: Compliant Processing supports various platforms, including mobile devices, tablets, and desktops. Whether a business uses Android or iOS systems, the company provides seamless payment processing tools that work across these devices. Their Point-of-Sale (POS) systems are also designed for compatibility, offering both hardware and software solutions that can be tailored to different business environments.

API and Developer-Friendly Tools: Compliant Processing provides developer-friendly APIs for businesses that need additional customization. These APIs enable businesses to customize workflows by integrating payment processing solutions into their own applications. The APIs are created to be easy for users to understand and have thorough documentation, so that developers can smoothly incorporate payment processing functions without hassle. This adaptability is particularly advantageous for companies with distinct operational requirements.

Ease of Integration with Existing Systems: Compliant Processing is known for the simplicity of its integration process. Whether a business is transitioning from another payment processor or implementing a new system, the company’s tools are built to minimize disruptions. Integration with existing payment systems, POS hardware, and web platforms is straightforward, ensuring that businesses can continue their operations smoothly without major interruptions.

Compatibility with Third-Party Software: Compliant Processing’s payment solutions are highly compatible with popular third-party software such as accounting tools and Customer Relationship Management (CRM) platforms. Businesses can effortlessly incorporate Compliant Processing’s tools into their operations, thanks to software such as QuickBooks or Salesforce. This enables smooth tracking of transactions, accounting, and managing customer data. This ability to integrate improves operational efficiency by simplifying financial and customer processes.

Customer Support and Service Quality

Compliant Processing offers a range of customer support options, ensuring that businesses can receive assistance when needed. They provide support through phone and email, but there are no publicly available details about live chat support. This limits real-time interaction, but their email and phone support seem to meet the needs of most businesses they serve.

Availability and Types of Support: Compliant Processing offers standard support channels, including email and phone, which are available during business hours. Their support team is known to be responsive, though the absence of live chat could be a drawback for businesses seeking instant support. However, email support is particularly useful for resolving more complex issues that require detailed responses. For businesses needing immediate assistance, phone support offers a direct line to service representatives.

Response Time and Issue Resolution: Compliant Processing is known for its quick replies, particularly via its telephone assistance. Most email queries are resolved within a reasonable time frame of 24-48 hours, which is considered typical. Businesses are happy with how quickly critical payment issues are resolved. Nevertheless, the absence of around-the-clock support could result in delayed responses outside of business hours, posing a problem for businesses in need of constant help.

Quality of Customer Service Experience: The overall quality of customer service is reported to be positive. Compliant Processing’s support team is described as knowledgeable and professional, addressing issues with a good level of expertise. While some customers note occasional delays, the support staff is often commended for their helpfulness and ability to resolve complex issues. This is especially true for businesses in high-risk sectors, where compliance and payment processing can be more complicated.

Resources Offered: Apart from offering direct assistance, Compliant Processing also offers valuable resources like a knowledge base and FAQs. These tools enable businesses to solve common problems on their own, minimizing the need to reach out to support for simple issues. Businesses can improve the overall customer experience by utilizing these self-service options to have greater control over minor issues.

Onboarding and User Experience

Compliant Processing has designed its onboarding process to be straightforward, ensuring that businesses can quickly get started with minimal friction. Their goal is to simplify the payment processing setup while offering enough customization to meet the specific needs of various industries.

Process of Signing Up and Getting Started: The initial setup with Compliant Processing is usually seamless. Fresh users have the option to register on their website by entering fundamental business information. Following the initial setup, users will be walked through a simplified process that involves confirming their business details and incorporating their payment processing system. During this stage, the company provides assistance to quickly resolve any obstacles that may arise. The whole procedure aims to reduce interruptions to business operations, which is especially beneficial for companies switching from different payment providers.

Dashboard and User Interface: Compliant Processing offers a user-friendly dashboard that allows businesses to manage transactions, track payments, and monitor account activity in real time. The interface is clean and intuitive, with easy-to-navigate features. For example, users can access detailed reports and analytics directly from the dashboard, making it simple to monitor performance. This simplicity makes it ideal for small businesses with limited technical expertise, though it still offers robust enough features for more advanced users.

Ease of Use for Different Types of Businesses: One of the standout features of Compliant Processing is its versatility. Whether a business operates in retail, e-commerce, or a high-risk industry, the platform adapts well to different operational needs. The ease of use extends to both small and larger businesses, as the interface is designed to cater to various transaction volumes and business types. From mom-and-pop stores to enterprises handling higher volumes of transactions, Compliant Processing makes payment management easy.

Customization Options for Users: Tailoring services is essential for companies with unique requirements, and Compliant Processing excels in this aspect. Customers have the option to customize their payment methods based on their business strategy, such as establishing regular payments, handling various currencies, and linking with their favored accounting programs. This versatility allows businesses to customize the platform to meet their specific operational needs, ensuring it remains adaptable to changing business requirements.

Reputation and Customer Reviews

Compliant Processing has generally received positive feedback from users, highlighting its reliable and transparent services. The company has been in business for over a decade and has maintained a solid reputation, with very few complaints filed against it. This is reflected in its A+ rating from the Better Business Bureau (BBB), despite not being accredited. Users appreciate the company’s commitment to compliance and secure payment processing, especially for high-risk industries such as CBD and retail.

Strengths Highlighted by Users: Many customers frequently praise Compliant Processing for its transparent pricing, with numerous individuals commending the absence of hidden fees and easily understood terms. Users also emphasize the simplicity of the onboarding process and the intuitiveness of the dashboard, making it easier to track and manage transactions. The company has gained a lot of trust for its dedication to following regulations, especially for businesses in highly regulated industries. Furthermore, users often praise the helpful customer service for its professional support when setting up and addressing any ongoing problems.

Common Issues Raised by Customers: While Compliant Processing has an overall positive reputation, there are a few areas where customers have raised concerns. Some users have pointed out the lack of live chat support, which limits real-time assistance, especially for urgent issues. Additionally, a few customers have mentioned that the long-term equipment leases can be restrictive, particularly for businesses that would prefer more flexible terms. However, the overall volume of complaints is quite low, suggesting that these issues are not widespread.

How Compliant Processing Addresses Negative Feedback: Compliant Processing appears to be proactive in addressing customer concerns. The company’s in-house customer support team is responsive, ensuring that any issues raised are quickly resolved. Their emphasis on clear communication and transparent pricing helps to mitigate dissatisfaction. Moreover, the absence of major legal actions or disputes suggests that Compliant Processing is committed to maintaining a strong relationship with its clients and addressing any issues that arise effectively.

Comparison with Competitors

Compliant Processing stands out from other payment processors by placing a strong emphasis on compliance and security, particularly in high-risk sectors such as CBD, retail, and healthcare. Although some competitors provide payment processing services, Compliant Processing stands out by guaranteeing that businesses adhere to strict industry regulations like PCI-DSS, offering assurance to companies dealing with sensitive financial information.

Key Differentiators: One of the main differentiators for Compliant Processing is its focus on compliance-heavy sectors, where regulatory requirements are strict. Compared to competitors that focus on generic payment processing, Compliant Processing provides solutions tailored to meet these specific needs. For instance, the company offers customizable security tools and integrates seamlessly with platforms like QuickBooks, which makes it a strong choice for businesses looking to streamline accounting and compliance tasks.

Strengths and Weaknesses Relative to Competitors: Compliant Processing stands out for its transparent pricing model and known for offering straightforward contract terms without any unexpected fees, unlike some rivals with more complicated pricing. Moreover, the security features of Compliant Processing are strong, aiding businesses in effectively handling compliance and reducing fraud risks.

Yet, a disadvantage compared to rivals is the absence of live chat assistance, causing some customers to believe that customer service immediacy is restricted. Moreover, businesses seeking flexibility may not be interested in the extended equipment leases included in certain contracts, in contrast to other providers who offer shorter or more adaptable leasing terms.

How Compliant Processing Stands Out: In terms of compliance, security, and service quality, Compliant Processing excels by offering high-level security protocols, including advanced fraud detection and data encryption, which many competitors may not emphasize as strongly. The company’s leadership in high-risk industries is due to its dedication to following regulations and offering tailored solutions for businesses requiring specialized services beyond basic transactions. Compliant Processing is an excellent option for businesses that value security and compliance more than cheaper, more general payment processors.

Conclusion

In summary, Compliant Processing provides secure payment solutions that focus on compliance, which are well-suited for industries like healthcare and retail that have stringent regulatory requirements. Transparent pricing, strong security, and customized solutions are where its main advantages lie. Although long-term agreements may not appeal to everyone, they are a reliable choice for risky businesses and receive a positive endorsement.

FAQs

What industries does Compliant Processing specialize in?

Compliant Processing specializes in industries that require strict regulatory compliance, such as healthcare, retail, and CBD sectors. The company excels in providing secure payment solutions for businesses operating in high-risk environments with complex compliance needs.

How does Compliant Processing ensure PCI-DSS compliance?

Compliant Processing maintains PCI-DSS compliance by employing robust security protocols, including data encryption and regular system checks. They offer tools like fraud detection and secure payment gateways, ensuring businesses meet the highest security standards.

Is there a contract requirement for using Compliant Processing?

Yes, Compliant Processing typically requires a contract, often lasting three years, with automatic renewals. Some agreements may include long-term equipment leases.